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ChabadOne CRM review (2026)

Chabad.org's Salesforce-based CRM for Chabad centers, sold alongside its Sites and Communicator products and bundled as ChabadOne Pro.

Chabad-specific CRM & platforms · Status: actively sold · Verified against www.chabadone.org/platform/crm/default.asp on 2026-10-12 · Medium confidence

Quick facts

Published price
Small Community $60/mo; Growing Community $85/mo; Larger Community $110/mo
Est. annual, 150 hh (billing tier)
$720
Est. annual, 400 hh (billing tier)
$720
Setup / onboarding
Not stated
Payment processing
Processes cards 'with the processor of your choice'; 'Multiple gateways are supported'; no fee figures published
Target size
500 to 15,000 households by tier
Region
Worldwide
Company
Not stated on fetched pages · since Platform launched summer 2002 as MyChabad.org (Jewish Link, 2022-08-25)

Score: 52.0/100

Jewish-specific workflows10.0/20
Membership, dues and money15.0/20
Communications and engagement4.0/15
School and events5.0/10
Data portability and migration3.0/10
Pricing transparency15/15
Independent customer evidence0/10

Computed by the published rubric from the feature evidence below. 55% of feature fields verified.

Documented strengths

  • Lowest published entry price among Chabad CRMs ($60/mo)
  • Native integration with ChabadOne Sites and Communicator; Pro bundle discount
  • Salesforce platform underneath

Documented limitations

  • Restricted to Chabad shluchim
  • No public pricing page beyond the product page; setup, contract and processing fees not published
  • No independent reviews found

ChabadOne CRM pricing

PlanMonthlyAnnualizedLimitIncludesExcludes
Small Community$60$720Up to 500 householdsCRM; donate page included; $51/mo with ChabadOne Pro (15% off)
Growing Community$85$1,020Up to 3,000 households$72.25/mo with ChabadOne Pro
Larger Community$110$1,320Up to 15,000 households$93.50/mo with ChabadOne Pro
Custom Automations———Listed without a price

Pricing model: tiered. Terms: Not stated; Pro discount 'applies automatically at the start of each billing cycle' and covers core plan charges only, not add-ons/one-time services. Prices are on the CRM product page itself; there is no separate pricing page (the guessed /pricing.asp returns 404). ChabadOne Pro bundle (Sites + Communicator + CRM) starts at $77/mo and gives 15% off each service. Memo figures $60/$85/$110 and 500-15,000 households CONFIRMED. Source: https://www.chabadone.org/platform/crm/default.asp, checked 2026-10-12 (vendor-page). Prices exclude payment-processing fees unless stated.

Feature coverage, with evidence

"Yes" means we found the capability described on a vendor page (linked). "Partial" means limited, add-on or third-party. "Not verified" means we could not find it documented; it may exist. Ask the vendor.

CapabilityStatusNotes and evidence
Membership & household recordsYesHouseholds, organizations, relationships (familial/friend/work), custom tags source
Yahrzeit tracking & remindersYes'Jewish birthdays, yahrtzeits and anniversaries' source
Hebrew calendar integrationYes'integrated Jewish calendar' source
Dues, billing & receivablesYes'create and track charges and payments', invoices, scheduled recurring billing source
Online paymentsYesCredit card processing, multiple gateways; Donate page included source
Donations, pledges & campaignsYesDonations by individual/household/organization/campaign; campaigns tracked source
General ledger / fund accountingNoNot described; CRM only source
QuickBooks integrationNot verifiedNot stated on the pages fetched. source
Religious school managementNot verifiedNot stated on the pages fetched. source
Events & registrationYesEvents with RSVP/attendance; recurring events source
High Holiday seatingNot verifiedNot stated on the pages fetched. source
Honors, aliyot & gabbai toolsNot verifiedNot stated on the pages fetched. source
Cemetery managementNot verifiedNot stated on the pages fetched. source
Website / CMSPartialChabadOne Sites is a separate product bundled in Pro source
Email & newslettersPartialAutomated emails; one-click push to Chabad Communicator lists (separate product) source
SMS / textingNot verifiedNot stated on the pages fetched. source
Member self-service portalNot verifiedNot stated on the pages fetched. source
Mobile appNot verifiedNot stated on the pages fetched. source
API / data exportNot verifiedSalesforce-based; export not described on page source
Automation & workflowsYesRecurring billing, automated emails, smart tags; 'Custom Automations' listed source

Migration

Assistance: Support staff 'work hand-in-hand with you' during a move
Fees: Not stated
source

Support & security

Channels: phone, screen share, contact form (chabad.org/tools/feedback.asp). Hours: Not stated. Training: Not stated. source
Security: 'Industry leading security' via the Salesforce platform; no certifications named source

What independent sources say

Individual experiences, not survey data. Review platforms are sparse in this niche; treat counts under 20 as anecdotes.

Questions to ask ChabadOne CRM before you sign

  1. Does it export data/Salesforce API access?
  2. QuickBooks or accounting export?
  3. SMS, mobile app, member portal?

Alternatives to ChabadOne CRM

ProductPublished priceScore
Chabad SuiteBasic (CRM only) $165/mo; Basic + (CRM only) $350/mo; Upstart (Full Suite) $255/mo; Grow (Full Suite) $355/mo; Professional (Full Suite) $499/mo68.0/100compare
Shluchim (Donarius Synagogue Edition)Flat one-time46.5/100compare

Sources

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