ChabadOne CRM vs ShulCloud (2026)
Two synagogue management options compared on verified pricing, Jewish-specific workflows, billing depth, communications, migration and independent evidence.
Quick answer
- Price: ChabadOne CRM: Small Community $60/mo; Growing Community $85/mo; Larger Community $110/mo. ShulCloud: Standard ('ShulCloud without Financials') $161.99/mo; Premium ('ShulCloud with Financials') $313.99/mo; Enterprise ('The Complete ShulCloud') $464.99/mo; Small-shul Premium rate (signup checkbox) $97.99/mo. For a 150-household congregation that is roughly $720 vs $3,579.49 per year before processing and setup fees.
- Jewish-specific workflows: ShulCloud leads (10.0 vs 16.0 of 20 points).
- Membership, dues and money: ChabadOne CRM leads (15.0 vs 12.0 of 20 points).
- Communications and engagement: ShulCloud leads (4.0 vs 12.5 of 15 points).
- School and events: ShulCloud leads (5.0 vs 7.5 of 10 points).
- Data portability and migration: ShulCloud leads (3.0 vs 7.5 of 10 points).
- Independent customer evidence: ShulCloud leads (0 vs 8 of 10 points).
- Overall: ChabadOne CRM 52.0/100 · ShulCloud 78.5/100
Pricing side by side
ChabadOne CRM
- Small Community: $60/mo · Up to 500 households · CRM; donate page included; $51/mo with ChabadOne Pro (15% off)
- Growing Community: $85/mo · Up to 3,000 households · $72.25/mo with ChabadOne Pro
- Larger Community: $110/mo · Up to 15,000 households · $93.50/mo with ChabadOne Pro
- Custom Automations: · Listed without a price
Setup: Not stated. Processing: Processes cards 'with the processor of your choice'; 'Multiple gateways are supported'; no fee figures published. Source: vendor page, 2026-10-12 (vendor-page).
ShulCloud
- Standard ('ShulCloud without Financials'): $161.99/mo · Not stated · Member demographics & lifecycles, responsive customizable website, Jewish calendar with Zmanim, administrator mobile app '& more'. Compare page also marks included: yahrzeit management, cemetery management, event management, resource booking, email system, directory, CRM, data export, donations (PayPal/cards).
- Premium ('ShulCloud with Financials'): $313.99/mo · Not stated; signup form offers a $97.99/mo Premium rate for shuls with fewer than 100 accounts (email support only; moves to full price above 100 accounts) · Everything in Standard plus billing, payments and statements, Purim Basket and other campaigns '& more'.
- Enterprise ('The Complete ShulCloud'): $464.99/mo · Not stated · Everything in Premium plus fundraising and school management '& more'.
- Small-shul Premium rate (signup checkbox): $97.99/mo · fewer than 100 accounts · Premium features; email support only; moves to full Premium price above 100 accounts.
Setup: Not priced on the live site. Terms of Use (shulware.com/website-terms) §4.2 confirms onboarding fees exist and may be paid in installments if ShulCloud agrees. An archived shulcloud.com/faqs (nli.org.il web archive, date not shown; live /faqs now 404) said onboarding solutions ranged from a one-time $150 to $3,600+. Temple Tools' marketing page claims '$5000+' for ShulCloud onboarding — vendor claim, unverified.. Processing: Not stated on the plans page. Features page: online member payments by credit card or ACH eCheck; donations via PayPal or credit cards. Terms §4.2 reference third-party processing fees without amounts.. Source: vendor page, 2026-10-12 (vendor-page).
Feature by feature
| Capability | ChabadOne CRM | ShulCloud |
|---|---|---|
| Membership & household records | Yes Households, organizations, relationships (familial/friend/work), custom tags | Yes Membership database, CRM, directory; members manage family members via login. |
| Yahrzeit tracking & reminders | Yes 'Jewish birthdays, yahrtzeits and anniversaries' | Yes Yahrzeit management with reminders to members, gabbaim, rabbi; included in all tiers per /compare. |
| Hebrew calendar integration | Yes 'integrated Jewish calendar' | Yes Rule-based zmanim 'Smart Schedule System', calendar widget with holidays, parashot, Hebrew/English dates; zmanim by lat/long. |
| Dues, billing & receivables | Yes 'create and track charges and payments', invoices, scheduled recurring billing | Partial Invoicing, batch billing, statements, collections — but marketed as 'Financials' and absent from the Standard tier. |
| Online payments | Yes Credit card processing, multiple gateways; Donate page included | Partial Credit card and ACH eCheck member payments; online member payments not in Standard. Donations by PayPal/cards in all tiers. |
| Donations, pledges & campaigns | Yes Donations by individual/household/organization/campaign; campaigns tracked | Yes Online donations, pledges via gabbai module, Shalach Manot campaign module, fundraising module (Enterprise), site sponsor feature. |
| General ledger / fund accounting | No Not described; CRM only | No No general ledger; QuickBooks/Sage sync offered as a paid extra. |
| QuickBooks integration | Not verified Not stated on the pages fetched. | Partial QuickBooks/Sage sync is a paid extra: $500 setup unless bundled with an onboarding purchase. |
| Religious school management | Not verified Not stated on the pages fetched. | Partial School module/enrollment management; school management listed under Enterprise. |
| Events & registration | Yes Events with RSVP/attendance; recurring events | Yes Event registration with payment, attendance tracking, resource booking (rooms, Torah scrolls, clergy). |
| High Holiday seating | Not verified Not stated on the pages fetched. | Partial High Holiday seating online and seat management & billing; not shown for Standard on /compare. |
| Honors, aliyot & gabbai tools | Not verified Not stated on the pages fetched. | Partial Gabbai management (kibbudim, pledges) and kibbudim reporting; not shown for Standard. |
| Cemetery management | Not verified Not stated on the pages fetched. | Yes Manage one or multiple cemeteries; included in all tiers per /compare. |
| Website / CMS | Partial ChabadOne Sites is a separate product bundled in Pro | Yes Template-based 'fully customizable' site with CMS, hosting, HTTPS, SEO, Google Analytics. Basic template in basic packages; advanced design templates in Standard and Premium packages. No page found stating custom-built sites were discontinued (see open_questions). |
| Email & newsletters | Partial Automated emails; one-click push to Chabad Communicator lists (separate product) | Yes Newsletters, advanced email system, email statistics, schedule emails; all tiers. |
| SMS / texting | Not verified Not stated on the pages fetched. | Partial Paid add-on at every tier: $35/month for 2,000 messages or $420/year for 24,000. |
| Member self-service portal | Not verified Not stated on the pages fetched. | Yes Members pay bills, update info, manage family, yahrzeits, billing. |
| Mobile app | Not verified Not stated on the pages fetched. | Partial Administrator app (iOS/Android) included; 'New Mobile Member App' is a paid extra. |
| API / data export | Not verified Salesforce-based; export not described on page | Partial 'Export Your Data' at any time; no API listed. |
| Automation & workflows | Yes Recurring billing, automated emails, smart tags; 'Custom Automations' listed | Partial Rule-based schedule generation, scheduled emails, reminder statements, batch billing; no general workflow builder described. |
Evidence links for every cell are on the individual review pages: ChabadOne CRM, ShulCloud.
Rubric scores
| Group | ChabadOne CRM | ShulCloud | Max |
|---|---|---|---|
| Jewish-specific workflows | 10.0 | 16.0 | 20 |
| Membership, dues and money | 15.0 | 12.0 | 20 |
| Communications and engagement | 4.0 | 12.5 | 15 |
| School and events | 5.0 | 7.5 | 10 |
| Data portability and migration | 3.0 | 7.5 | 10 |
| Pricing transparency | 15 | 15 | 15 |
| Independent customer evidence | 0 | 8 | 10 |
| Total | 52.0 | 78.5 | 100 |
ChabadOne CRM: strengths / limitations
- Lowest published entry price among Chabad CRMs ($60/mo)
- Native integration with ChabadOne Sites and Communicator; Pro bundle discount
- Salesforce platform underneath
- Restricted to Chabad shluchim
- No public pricing page beyond the product page; setup, contract and processing fees not published
- No independent reviews found
ShulCloud: strengths / limitations
- Broadest published feature list of the five: yahrzeits, zmanim-driven scheduling, HH seating, gabbai/kibbudim, cemetery, school, campaigns, website/CMS all on one platform.
- Transparent monthly and annual list prices on the vendor site.
- Largest installed base claimed (1,600+ shuls), so peers and consultants familiar with it are easier to find.
- Data export available at any time per the features page.
- Standard tier excludes billing, payments and statements — the financial core most synagogues buy the software for.
- Several items are paid extras on top of the tier price: SMS, member mobile app, QuickBooks/Sage sync, data imports.
- Onboarding fees exist but are not priced publicly.
- Annual plans are non-cancelable and non-refundable per the plans page.
- Third-party reviews are few, dated (2019-2022) and skew negative on support; the 2020 Yom Kippur outage is documented.
Full reviews: ChabadOne CRM · ShulCloud · all comparisons